frequently asked
QUESTIONS
Can you match my style?
Yes! We pride ourselves on being able to match each photographer's editing style. We start by having you create a custom client profile and explain your style, your preferences, your pet peeves, + any other information you need us to know. From there, we complete test images + make adjustments until you are happy with our ability to match!
What is your turnaround time?
Culling: 2 business days
Album Design: 3 business days
Portrait Editing: 4 business days
Wedding Editing: 7-10 business days
These are max turnaround times. Often, during the winter + spring, turnaround is a bit quicker as we have a lighter client load.
Can I use my presets?
Yes! We want your work to look like your work, so if you have specific presets you use during your workflow, please let us know . If we don't already have them in-house, feel free to send over the custom preset you use.
Can I do a trial run?
Yes! We start out with every client by creating a custom profile and doing a set of 10-20 test images to show we are able to match your style.
What version of Lightroom do I need?
We can work with Lightroom 6 and Lightroom Classic CC.
How does payment work?
Invoices are sent out when the gallery is completed and can be paid online by credit card.
How do you send back final images?
It's up to you! We have the ability to send back a LR smart catalog of finished images or high-res JPEG images.
