frequently asked
QUESTIONS
Can you match my style?
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Yes! We pride ourselves on being able to match each photographer's editing style. We start by having you create a custom client profile and explain your style, your preferences, your pet peeves, + any other information you need us to know. From there, we complete test images + make adjustments until you are happy with our ability to match!
What is your turnaround time?
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Culling: 2 business days
Album Design: 3 business days
Portrait Editing: 4 business days
Wedding Editing: 7-10 business days
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​These are max turnaround times. Often, during the winter + spring, turnaround is a bit quicker as we have a lighter client load.
Can I use my presets?
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Yes! We want your work to look like your work, so if you have specific presets you use during your workflow, please let us know . If we don't already have them in-house, feel free to send over the custom preset you use.
Can I do a trial run?
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Yes! We start out with every client by creating a custom profile and doing a set of 10-20 test images to show we are able to match your style.
What version of Lightroom do I need?
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We can work with Lightroom 6 and Lightroom Classic CC.
How does payment work?
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Invoices are sent out when the gallery is completed and can be paid online by credit card.
How do you send back final images?
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It's up to you! We have the ability to send back a LR smart catalog of finished images or high-res JPEG images.